Business Telephone Systems Essex | Cisco | Mitel | Aastra | Zeacom | NEC

Aastra and Netco Bring to The Leading Sub-100 extension Telephone System

Aastra are the largest sub 100 extension system provider in Essex, the UK and Europe – and the 3rd largest provider of business telephone systems in any size range.

Netco have been installing Aastra phone systems in Essex since 1997, making us one of the longest serving Aastra dealers, and are only one of 6 dealers accredited with the Gold Plus – the highest of all Aastra’s own accrediations.

aastra_business_telephone_systems

Netco have become one of the longest-standing dealers in Aastra telephone systems in Essex. We specialise in providing Aastra systems as a complete and integrated telephony solution. Aastra Telecom is one of the leading manufacturers of business telephone systems in Europe which is independently recognised as the fastest growing telecoms brand in Europe, Aastra provides high quality, voip telecommunications solutions tailored for the modern business.

Intelligate Systems

Aastra’s IntelliGate phone system range provides the perfect solution to meet the needs of Essex businesses and organisations – from small to medium sized businesses up to multi–site networks.

The IntelliGate range is fully compliant with the latest VoIP (voice over IP) standards, including SIP, H323, and also Computer Telephony Integration (CTI) applications. Thanks to its compliance with these standards, the IntelliGate range adapts to any already existing IT installation and network infrastructure. It manages the full range of terminal types: SIP, IP, DECT, digital, analogue, softphone, to fully meet any organisation’s growing needs.

Designed to meet the needs of voice and data convergence, the IntelliGate solutions contribute to the development of e-business and the Internet, and make it possible to offer unified applications based on scalable infrastructures.

Much of the features, telephones and systems in the IntelliGate range share same features, facilities and terminals and can be interconnected, via an IP network, to form an Aastra IntelliGate Network.

Which IntelliGate system should you consider?

Aastra Intelligate 150	The flexible, modular solutions for small companies and branch offces up to 10 extensions
Aastra Intelligate 300	The larger brother of the Intelligate 150, the 300 with additional expansion capability, supports up to 50 extensions.
Aastra Intelligate 2025	Supporting full ISDN-30 trunks, the Intelligate 2025 supports up to 30 extensions and can be expanded to a full 2045 in the future by simple software license.
Aastra Intelligate 2045	For the larger customer, the Intelligate 2045 supports up to 60 extensions
Aastra Intelligate 2065	For maximum expandibility, the Intelligate 2065 supports up to 600 users in its highly flexible, modular chassis.

Intelligate’s Applications

A modern business or organisation requires integration capability within a telecommunication system and the benefits of this are diverse. In an IP-networked system, the productivity within a company or organisation can be greatly improved. The IntelliGate Business Telephone System offers a highly functional Unified Messaging and CTI (Computer Telephony Integration) package and provides software applications that are certified through a partner program that are fully tried and tested. For both simple and demanding applications in Computer Telephony Integration (CTI) certification guarantees an uncomplicated and secure commissioning. That means quicker access. High efficiency. Guaranteed reliability.

Aastra Systems and Handsets

SIP, Softphone and Voice over IP

Many Essex businesses have offices and staff spread over several locations, connected across one data network. With Voice over IP (VoIP) technology from IntelliGate, such corporate-wide networking can now be used for voice, thereby centralising communications and providing a transparent feature set across the whole company irrespective of location. This fully integrates remote workers, field based staff and branch or regional offices across the UK. Be these users on individual phones or separate telephone systems, all can be networked together using VoIP telephony. This means that all staff are able to make use of the full range of services regardless of their location – such as the small branch office or a home office.

VoIP (Voice over IP)

The Internet Protocol (IP) offers a lot of new options for voice and data communication. With Broadband (DSL) access the integration of the home-worker becomes a highly cost effective reality.

SIP is the key!

Key technology in the convergence of voice and data is the Session Initiation Protocol (SIP), which IntelliGate supports for trunk access as well as for the user connection. This enables the comfortable set up of standards compliant SIP phones and even the operation of mobile terminals that are connected to a company’s Wireless LAN.

Network Transparency

The Aastra IntelliGate Network concept enables all system extensions of the company’s network to be centralised as though it were one single telephone system. Using Voice over IP across an existing data network with Quality of Service (QoS) companies can now guarantee high quality inter-branch communications that can significantly reduce their call costs and improve efficiency.

High Performance For All Locations

IntelliGate networked telephone systems provide staff at different company locations with centralised and shared functionality, including useful added features such as extensions status, enquiry call, call divert and call-back, all of which work perfectly – even if the users are not on the same company site. It is even possible to set up user groups with individual staff from different georaphic locations. You can also connect the IP telephone terminals directly to IntelliGate across the WAN or using the existing IP-based intranet. In this way even smaller company locations and homeworkers can benefit from cost-effective functions.

Network Your Company

The interconnection of remote company sites, home workplaces and field employees are amongst the strengths of the IntelliGate range. Voice transmission takes place either over the traditional public switched telephone network (PSTN) or via IP data networks (LAN, WAN and Public Internet). Regardless of their actual whereabouts, your employees have all the functions and services available that they would have at the company’s headquarters. The rapid transfer to VoIP is today particularly attractive for those companies that have a high level of voice traffic between geographically separated company sites. With VoIP, your calls are cost-free throughout the entire internal communications network.

By using an IntelliGate 2065 as the Master system you can interconnect 40+ sites together with a total of 600 extensions across the whole enterprise – with each location ranging from a single phone up to hundreds of phones and users.

For smaller organisations using an IntelliGate 300 as the Master system means you can interconnect 10 sites together with a total of 100 extenstions across the whole enterprise.

Voice Mail

Telecommunications are being used more and more intensively in everyday business life. And occasionally incoming and outgoing calls exceed user capacities. When such bottlenecks occur, the integrated Voice Mail system from IntelliGate provides valuable help. It guarantees that calls are handled smoothly and ensures greater availability around the clock. Making sure all your customers get through.

Personal Assistant

The Voice Mail system from IntelliGate provides an individual answering service for each staff member. During absences messages can be left in individual mailboxes and retrieved at any time both internally and remotely. Depending on the settings selected, the calls can be recorded, enquiries channelled or information forwarded to the caller.
The voice mail system is a professional assistant whenever you have more important duties to attend to…

Simple Operation = Convenience!

IntelliGate Voice Mail systems can easily be controlled and operated from Office terminals. It is simple to configure; the application options are flexible and can easily be adapted to the requirements of each business division. And of course you don’t have to live without e-mail notification if a new message is waiting.

Customer Friendly Out Of The Box!

Always at your service. The Voice Mail system puts in a full day’s work around the clock – as your Automated Attendant; which is useful for out of hours, relating important information and holiday periods. The caller selects leaving a voice message, tranferrig to a department or hearing an information message, and is directed accordingly. This means that your teams are relieved from the burden of routine work and of repeating standard information time and time again. After all the Automated Attendant is fully qualified for repeatedly telling callers about business hours, etc.

IP Mobility Solutions

The convergence of voice and data over a common infrastructure and network has revolutionised the telephony market. Aastra offers a variety of VoIP- and SIP-based products for small, medium and large enterprises. Now, Aastra offers a range of products to being the benefits of cordless mobility to VoIP Networks.

DECT over IP – mobility in IP networks

Bringing together the advantages of VoIP, DECT and SIP to provide a solution for mobility in IP networks.

Aastra 312 Wi-Fi Phone

For voice communication in over Wi-Fi networks, Aastra offers the mobile handset Aastra Phone 312.

Aastra Softphone

Aastra's 2380ip softphone for its IntelliGate systems is designed to help business users fully leverage the benefits of IP communications. Whatever their location, mobile and remote workers can be reached on their usual number and make calls from any networked laptop via VPN, avoiding expensive mobile phone charges. In addition, the softphone gives to office-based staff who use their phone intensively much greater flexibility and ease of use such as the time-savings of calling a number with one click of a mouse.

Users of the 2380ip softphone will benefit from the wealth of features usually found on a top-of the-line desktop phone including: automatic call back, call forwarding, click-to-dial and conference call facilities. They will also have access to all the features of the IntelliGate systems including integration with Microsoft Outlook® directories.

For even further flexibility and productivity, businesses can customise the Aastra 2380ip softphone according to their needs thanks to its extension module with programmable keys (for example, you can see an overview of team members and their availability). The softphone can also support both Bluetooth and USB headsets with an electronic hook switch.

Aastra Multi Site Networks

Same performance for all locations - IntelliGate networked systems provides staff at different company locations with centralised and shared functionality, including useful added features such as extensions status, enquiry call, call divert and call-back, all of which work perfectly even if the users are not on the same company site. It is even possible to set up user groups with individual staff from different locations. You can also connect the IP telephone terminals directly to IntelliGate across the WAN or using the existing IP-based intranet. In this way even smaller company locations and homeworkers can benefit from cost-effective functions.

Network your company - The interconnection of remote company sites, home workplaces and field employees are amongst the strengths of the IntelliGate range. Voice transmission takes place either over the traditional public switched telephone network (PSTN) or via IP data networks (LAN, WAN). Regardless of their actual whereabouts, your employees have all the functions and services available that they would have at the company's headquarters. The rapid transfer to VoIP is today particularly attractive for those companies that have a high level of voice traffic between geographically separated company sites. With VoIP, your calls are cost-free throughout the entire internal communications network.

By using an IntelliGate 2065 as the Master system you can interconnect 40 sites together with a total of 600 extensions across the whole enterprise. For smaller organisations using an IntelliGate 300 as the Master system means you can interconnect 10 sites together with a total of 100 extenstions across the whole enterprise.

SIP DECT

Powerful Features and Performance in a SIP based DECT Enterprise Mobility Solution.

Employing the latest in DECT technology, the Aastra SIP-DECTTM Solution offers superior levels of interference-free performance, security and reliability in a cordless SIP telephone system. This scalable, enterprisegrade, mobility solution allows users to take the features and voice quality of their desk telephone with them throughout their office environment or related branch offices serviced by the same Corporate network. DECT technology virtually eliminates issues of dropped calls, interference, security and range by employing IP DECT access points that seamlessly “handoff” calls and enable roaming. This system is ideal for any single or multi-location business, retail or institutional setting that requires mobile employees to be available to take or receive calls at any time.

DECT technology offers reliable, high quality, secure voice access throughout a building or across a Corporate network with full roaming support. Handsets act as normal company extensions, allowing staff to be reached in both headquarters and branch office locations. Employing advanced authentication/encryption technology, DECT is constantly monitoring transmissions and will automatically adjust channels to avoid possible interference.

The SIP-DECT 142 handset is a powerful tool for business communication on the go. Featuring a 5-line illuminated display with two softkeys for feature access, illuminated keypad, a variety of informational status displays, SOS key for an emergency speed dial number, caller/directory and redial lists, the handset also offers hands free operation, built in speaker and headset jack.

The Aastra SIP-DECT system, using DECT 142 handsets and RFP 32 IP DECT access points, can grow as your business expands. By simply adding additional handsets and access points, the Aastra SIP-DECT solution can easily expand to meet changing business requirements. Up to 512 handsets can be deployed using up to 256 IP access points.

Aastra’s SIP-DECT solution can be easily deployed in most open-standard IP environments including; Hosted or Premised based using a SIP based IP-PBX, Hybrid PBX or Open Source PBX. The solution requires limited engineering planning and is managed by OpenMobility ManagerTM (OMM) software and provisioned on the SIP based infrastructure as simple SIP Extensions. The OMM can be installed on the DECT access points, a PBX or a Linux server.