Business Telephone Systems & and Maintenance In Essex
Netco provide business telephone solutions, maintenance and systems support for a range of telephone systems. These systems can range from 2 to 2000 end points. Netco, based in Luton, specialise in 6 major systems for the small and medium-size organisation. These systems are Aastra, NEC, Mitel, Cisco, Swyx and Zeacom. You can click on any of the system titles below for a more detailed overview of the system, Netco’s history working with these systems and how Netco can help you. You can also find out more about the manufacturer and our commitment to those systems. With over 15 years in the industry, we regularly scrutinise our product portfolio to determine which current systems provide the best current overall business solution to telecommunications. This way, you can be assured you are getting the best of all breeds.
Aastra Business Telephone Systems
Aastra are a leading international sub-200 extension manufacturer of business telephone systems which have an excellent range of desk telephones, softphones and walkabout telephones. Netco have are an Aastra Gold Partner for over ten years and continue to have a very close relationship with all the teams at Aastra UK. Aastra have embraced the latest in VoIP technologies making their telephone systems the best in 21st Century business telephone solutions. Netco as a nationwide support company are pleased to offer installation and system support for Aastra products across the South East of England and Essex.
Aastra telephone systems have several main advantages that set them apart from other systems on the market. Aastra systems have always excelled with integrated ETSI DECT architecture, which in recent years has evolved to include SIP and WiFI technologies, combined with traditional DECT. Aastra telephone systems also are particularly feature rich, have excellent software management for in-house administration, have a wide range of VoIP and TDM handsets and offer excellent CTI and Multi-Site solutions. Aastra systems are modular, making upgrade simple and quick and with a wide range of suppliers, the availability of parts is wide and large.
Cisco Systems
Cisco are a global player in SME through to Enterprise Communications solutions. Netco are pleased to provide a wide range of solutions and support for Cisco Communications Manager and Communications Manager Express systems in London, Essex and across the UK. Netco is a Premier Cisco Partner specialising in Cisco voice solutions. Our installation team are Cisco Certified Voice Professional (CCVP) accredited, and we are able to supply the full range of unified communications systems.
With the Cisco Unified Communications Manager Express you can provide a wide range of unified communication capabilities across an entire small business or branch offices with powerful call processing and the entire range of Cisco IP phones. With Cisco Unified Communications Manager Express on a specific unit or an existing router, you can converge your voice and data bringing you advanced communications and to allow you to better compete in today’s global economy.
Cisco’s Unified Communication Manager Express comes in at a low cost due to it’s integration on existing data networking equipment – typically a Cisco Integrated Services Router or Multi-Service Access Router. This means small footprint, simple deployment, management and maintenance. Cisco’s Unified Communication Manager Express has a comprehensive featureset and can be run as a typical key system with busy lamps, operator functions, call, hold, transfer, unified messaging as well as all the functions of a private branch exchange (PBX) within feature-rich Cisco IOS software. Users have call control, location, and status of other users with Cisco Unified CallConnector for Microsoft Windows, a presence-based Windows application
Integrating your Cisco CME system with Customer Relationship Management (CRM) systems and delivered in combination with Cisco Unified CallConnector applications improves the customer experience, efficiency within your business processes and improves your profit margin! True Mobility can be achieved by having a single number for everyone extending incoming business calls to mobile or home phones based on rules they specify with Cisco Unified CallConnector Mobility
Netco are also pleased to offer the Zeacom Communications Center (ZCC) product integrated with the Cisco Communication Manager, providing extremely cost-effective contact/call centre, unified messaging, computer telephony integration (CTI) and much more.
NEC-Philips Systems
Netco have been installing and supporting the larger NEC 2000 IPS and 2400 IPX systems since 1995 and are pleased to continue to support the NEC Aspire NEC 2000 IPS, the IPX 2400 and the emerging new platforms of the SV8100, SV8300 and SV8500. NEC have consistently provided a rock-solid business telephony solution, which include the world’s best selling systems. A 21st century combination of the NEC legacy and foundation, with modern application servers, providing mobility, presence, call centre, CTI and so much more means you, as a business, have a winning formula.
The entire range of NEC telephone systems have always had a reputation for stability, reliability and backwards compatibility, but are widely known as quite challenging to program and optimise. Netco have a range of long-standing customers in London, Essex and Nationwide and Netco are always happy to help a non-customer out of a tricky situation. If you have a problem that can’t be solved or a system that requires some immediate attention, please get in touch and we can be with you within the hour.
Mitel
The Mitel® 3300 IP Communications Platform (ICP) provides a highly scalable, feature-rich business communications system designed to support 10-65,000 users. The 3300 provides enterprise IP-PBX capability plus a range of embedded applications including standard unified messaging, auto-attendant, ACD and wireless.
Netco is accredited to sell, support and maintain the full range of Mitel products and systems. Our first Mitel System, installed in 2006 for a large Estate Agent firm in Essex, London and The South East of England has grown from an original install base of 3 systems, interconnected using VoIP and 65 users to 12 systems and over 300 users.
Swyx
Swyx was established in 1999 and now has offices across Europe, with headquarters in Dortmund, Germany. Today they are recognised as market leaders for IP telephony in major European countries and have enabled thousands of organisations across the continent to take advantage of the business benefits of IP telephony and associated applications. Swyx is one of the leading providers of business-class soft IP voice over IP (VoIP) systems.
Zeacom Communications Centre
Zeacom’s contact center and unified communications solutions are implemented on over 2200 customer sites, and fully inegrate with Cisco Call Manager Enterprise & NEC – Phillips IPS/ SV7000 telecommunications platforms.
Netco began supplying and installing the Zeacom systems in 1999, making us the longest serving UK dealer. We also are the largest UK supplier and maintainer of the Zeacom applications.